Urgent care

For life threatening illnesses and emergencies, including those to the head and neck, or if you think you are having a heart attack or a stroke, you will need to call 999 as quickly as possible.

For almost all other injuries and illnesses, our walk-in urgent care service is open every day from 8am to 8pm, for instant access to expert doctors and diagnostics, including X-ray and MRI.

 

Sometimes, life happens. If you have a pressing health concern and want to avoid NHS queues, VisitHealth’s specialists are available immediately to put your mind at rest or treat you to the highest clinical standard. If you need referring for more tests or specialities, our specialists are on standby on-site and on-call, seven days a week, with the very latest diagnostic ultrasound and endoscopic technology and blood work for instant and rapid results, interpretation and clinical decision making.

You don’t need an appointment, just walk in and straight away you’ll have access to the specialist care you need.

We see everyone from 18 years old.

All costs, such as the cost of imaging or any tests to help diagnose you, will be discussed with you in advance.

What we treat

• Fractures/broken bones (non life-threatening)
• Sprains and strains of the musculoskeletal system
• Some chest pain types,
• Some types of shortness of breath
• Chest infections and respiratory problems
• Some gynaecological conditions
• Flu symptoms, asthma attacks, bronchitis
• Sore throat/tonsillitis
• Minor burns and wounds, animal bites/human bites
• Persistent headaches
• Stomach aches and issues with the gastrointestinal tract
• Urinary infections, bladder and kidney problems
• Ear, nose and throat issues, including recurrent ear infections/excessive ear wax and balance disorders
• Women’s health conditions

What we do not treat (please visit an NHS A&E department or call 999 for these)*:

• Life threatening illnesses and emergencies, including those to the head. If you think you are having a heart attack or a stroke, we always advise calling 999 as quickly as possible
• Major trauma
• Pregnancy related conditions
• Overdoses or poisoning
• Severe burns

*There may be other instances in which we may need to assess you and then redirect you to the appropriate healthcare service for best medical outcomes. All such referrals are supported with a detailed digital clinical letter and paper copy.

Immediate tests and results offered at VisitHealth

• Blood and urine tests
• Laboratory services
• Ultrasound
• Bladder scans
• Imaging, including MRI, X-ray

What's different about VisitHealth's Urgent Care?

At VisitHealth we don't make you wait. You'll be seen immediately, and any tests or referrals will happen with minimal waiting time and rapid access to a healthcare professional. You won't have to wait to get results either. Our urgent care is just that, at the highest standards and with exceptional levels of care.